Privacy Policy

Last updated: December 29, 2025

  1. Introduction

Welcome to Mi Technica Technologies (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://www.mitechnica.lk/.

By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We may collect the following types of information:

  1. a) Personal Information

When you place an order, create an account, or contact us, we may collect:

    • Full name
    • Email address
    • Phone number
    • Billing and shipping address
    • Order and transaction details
  1. b) Payment Information

Payments are processed securely through PayHere (Private) Limited.
We do not store or process your card details on our servers.

  1. c) Technical & Usage Data

We may collect non-personal data such as:

    • IP address
    • Browser type and version
    • Device information
    • Pages visited and time spent on the site

This data is collected mainly through Google Analytics.

  1. How We Use Your Information

We use your information to:

    • Process and fulfill orders (physical and digital products)
    • Deliver digital goods where applicable
    • Communicate order confirmations and support responses
    • Improve website functionality and user experience
    • Comply with legal and regulatory requirements
    • Prevent fraud and unauthorized transactions
  1. Data Storage & Security
    • Customer data is stored on our own hosting server with appropriate security measures.
    • We use reasonable administrative, technical, and physical safeguards to protect your data.
    • Access to personal data is limited to authorized personnel only.

However, no method of transmission over the internet is 100% secure.

  1. Third-Party Services

We may share limited data with trusted third parties only when necessary:

    • PayHere – for secure payment processing
    • Courier / delivery services – for shipping physical products
    • Google Analytics – for website traffic analysis

These third parties are obligated to protect your information and use it only for the intended purpose.

  1. Cookies

Our website uses cookies to:

    • Improve site performance
    • Analyze traffic and usage patterns
    • Enhance user experience

You can disable cookies through your browser settings, but some features may not function properly.

  1. Digital Products

For digital goods:

    • Access or delivery is provided electronically
    • Sharing, redistribution, or resale without permission is prohibited
    • Refunds are subject to our Refund Policy / Terms & Conditions
  1. International & Local Customers

We serve customers within Sri Lanka and internationally.
By using our website, you consent to your data being processed and stored in Sri Lanka.

  1. Your Rights

You have the right to:

    • Request access to your personal data
    • Request correction of inaccurate information
    • Request deletion of your data (subject to legal obligations)

Requests can be made via email.

  1. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

  1. Contact Us

For privacy-related questions or requests, please contact:

Mi Technica Technologies

📧 Email: info@mitechnica.lk
🌐 Website: https://www.mitechnica.lk